Siyaraty team will make every effort in good will to protect your rights. Siyaraty will forward your car reservation to the rental car provider. Terms and conditions may vary according to car rental company. When renting a car, car rental company terms & conditions will be applicable as well as our terms. Please read the terms and conditions of the car rental company carefully. You can get it when collecting the car or online.
By making a booking with Siyaraty, you are confirming that you have read and accepted our Terms & Conditions.
After completing your reservation, you will receive a voucher email with details. You can also see your reservation on the app. Please read the terms and conditions of the car rental company carefully. In case of reservation amendments, Siyaraty team will contact you through email and phone. Please provide your contact info accurate. Siyaraty will not take any responsibility if the client fails to provide accurate contact information or does not respond to emails and phone calls.
Extra services purchased at the counter - additional services, out of hours, under age fees, fuel and one way rental fees may not be included in price and are paid locally to the car rental company.
All of these terms relate to the coverage supplied by the car rental company. Collision Damage Waiver reduces the renter’s liability from the total cost of the damage to an excess amount. CDW will not be applicable if the renter is under the influence of alcohol or drugs. CDW covers liability for damage to the car or its parts. Windscreens, tyres, underbody, replacement locks, replacement keys and towing charges may not be covered by CDW. CDW inclusions may differ by car rental company. Please check it when picking the car up. You can purchase full coverage protection from us. Protection bought covers for accident related damages. All damages should be claimed right after the incident by email by providing an explanation of the accident, photos showing the damages clearly, car rental company invoices, police report, rental agreement, a photo of the driving license, card statement showing the charges. Protection purchased covers up to $1,500 and it is secondary to the insurance you have. You will have 10 days after the accident to make a claim. Scratches are not covered by the protection plan.
Theft Protection reduces the renter’s liability in the case of theft or damage caused due to theft or attempted theft of the car to an excess amount. Theft Protection terms may differ by car rental company. Please check it when picking the car up.
Supplemental Liability Insurance provides coverage against third-party claims which are covered by the policy, whether they’re for bodily injury or property damage as the result of an accident. Supplemental Liability Insurance terms may differ by car rental company. Please check it when picking the car up.
Some of the car rental companies in Europe apply out of hours fee if you pick up after their closing time. It will be payable at the counter. You can contact us or the car rental company to get information.
If you select to drop off at a different location, all car rental companies charge one-way fee. If one-way fee is included in price then you will not be charged at the counter. You can get detailed information by contacting us or the car rental company.
Car rental companies get a deposit from your credit card. Deposit is a temporary hold. Deposit is refunded after drop off. Deposit amount may vary depending on car type and car rental company. Please check with the car rental company the deposit amount.
We try to show to most relevant car on fleet coming from the car rental company online service. When you are making a reservation, you reserve the car class, not the exact car. This is a standard in car rental industry. Please note that car rental companies do not guarantee exact make and model except for high-end cars (Ferrari, etc) or if it specifically states that it is a “guaranteed model”. When picking up the car, you will receive a similar or a better segment car. Similar car means any car brand in the same car class. For example, if you reserve intermediate car you will receive Toyota Corolla, Hyundai Elantra or a similar class car but not a Hyundai Accent which is an economy car.
Pick up at the airport: You can go to car rental company counter located in the terminal.
Free shuttle to pick up location: There will be a free shuttle from the airport to the car rental company office. Some of the car rental companies have an office nearby the airport. You can take their shuttle to their office to pick up your car. Free shuttle is usually located outside the terminal at a designated area.
Meet & Greet/Delivery: Car rental company agents will meet you at the airport. They will call you before meeting or hold a sign for their company logo.
If you book a rental car with non-refundable rate, your prepayment will not be refunded even if you cancel your reservation or do not pick up the car. We show discounted promo rates from car rental companies and pay for the rental amount at the time of your booking to guarantee your reservation. When you cancel your reservation or do not pick up the car, this has an opportunity cost. To cover for this cost your prepayment is not refunded. Non-refundable rates are widely practiced in travel industry so that well-planned travelers can benefit from lower rates.
As we are showing rental cars from different car rental companies, cancellation policy differs based on the car and company. You can find it under Terms & Conditions after selecting the car. Cancellations and modifications should be done through Siyaraty.
Siyaraty does not make a refund of car rental charge in any of the following circumstances:
If the client did not pick up the car.
If the client did not show up to a car rental counter on the pick up day, or showed up late, or dropped the car off ahead of schedule.
If the client is unable to pick up the car for the reason that some of his documents (driving license, passport, credit card, debit card or other ID) do not meet car rental company terms and conditions. Please contact the car rental company beforehand for specific information. Some of the car rental companies require an international driver’s license.
If the client is under the minimum age. The minimum age to rent a vehicle at most car rental locations in the United States and Canada is 21 years of age. Please contact the car rental company beforehand for specific information on driver ages at the location where you intend to rent and the applicable charge for drivers 21 to 24 years of age.
If the client is unable to provide a credit card or debit card in the driver's name, or there are not enough funds on it to block a security deposit. Car rental companies accept debit cards with supporting documents such as flight ticket, utility bills. Car rental companies will not accept prepaid, recharge or virtual credit cards — or any card on which the relevant characters are not embossed.
If the client’s credit score is not enough to rent a car.
If the client was previously blacklisted by the car rental company.
If you have any questions, please don’t hesitate to contact us Siyaraty@rentSiyaraty.com
If you book a rental car with non-refundable rate, your prepayment will not be refunded even if you cancel your reservation or do not pick up the car. We show discounted promo rates from car rental companies and pay for the rental amount at the time of your booking to guarantee your reservation. When you cancel your reservation or do not pick up the car, this has an opportunity cost. To cover for this cost your prepayment is not refunded. Non-refundable rates are widely practiced in travel industry so that well-planned travelers can benefit from lower rates.
U.S. Law restricts Siyaraty Car Rental from conducting business with individuals or entities located or traveling in restricted areas. Businesses or individuals in the following regions and countries are not permitted to make a booking or use our platform to show their rental cars:
In compliance with U.S. Law, Siyaraty Car Rental does not conduct business with individuals and entities on a list called the Specially Designated Nationals list. We verify identity with car rental companies with face to face meetings, email or video conference. We verify identity of our users with government id verification if necessary. If you fail to verify your identity, you may not be able to use our services and platform.